Data privacy is of high importance for Prosafe Electrical and we want to be
open and transparent with our processing of your personal data.
We, therefore, have a policy setting out how your personal data will be
processed and protected.
Who is the controller of your personal data?
Prosafe Electrical is the controller of the personal data you submit to us and
are responsible for your personal data under applicable data protection law.
What data do we require and where do we store it?
We will require your name, address and contact details to process any
orders/arrange quotations. We will never ask for unnecessary data. The
information that you supply us with will be stored on our password-protected
computer. It will also be held in our hard copy diaries which will be securely
locked away at the end of each day. Any other physical paperwork (ie,
worksheets) will be kept securely.
Who can access your data?
Your data may be shared within Prosafe Electrical. We never pass on, sell or
swap your data for marketing purposes to third parties.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on
you at any time. You can contact Prosafe Electrical and we will provide you
with your personal data via e-mail (you may be asked security questions to
confirm you are who you say you are). Information will be provided within the
current guidelines of one month.
Right to erasure:
You have the right to erase any personal data processed by Prosafe Electrical
at any time except for the following situations:
*you have an ongoing matter
*you have an open order which has not yet been supplied/fitted
*you have an unsettled debt, regardless of the payment method
*your debt has been sold to a third party within the last three years
*if you have made any purchase, we will keep your personal data in
connection to your transaction for book-keeping purposes
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated
customer service personnel to handle your requests in relation to your rights
stated above. You can always reach them at enquiries@prosafe-
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously
process your personal data in an open, accurate and legal manner. You can
contact our Data Protection Officer at firstname.lastname@example.org and
write DPO as subject matter.
Right to complain about a supervisory authority:
If you consider Prosafe Electrical to process your personal data in an incorrect
way you can contact us. You also have the right to raise a complaint to a
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy
Notice is always available on our website.